Create the order
Go to Exhibitors & bookings → New order. The exhibitor is chosen first; if they are new, use the link to create the exhibitor record on a full page, then come back.
Then choose the event, the stand type, the mandatory furniture pack or empty space, and any extras.
Rate type
- Regular — full price.
- Charity — 50% discount applied automatically.
- Complimentary — 100% discount.
Client information
Directory details (company description, logo, website, contacts) are managed on Exhibitors & bookings → Client information.
Invoice and payment
Record the invoice number, the payment method (card or invoice, 7-day terms) and the payment status. Invoice numbers are included in CSV exports.
When a payable public booking or season pass is made, administrators receive an email alert showing the amount owed. Complimentary bookings do not send this alert.
A newly created exhibitor booking also creates one exhibitor ticket for its booking contact, unless that email already has an active ticket for the event.
Stand numbers
Allocate stand numbers in the exhibitor list, or use Bulk stand numbers to set them all at once for an event. If a company has two bookings at the same event, keep both orders: public and event-day views combine their numbers, for example Stand 12 & 14.