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Staff · Admin

Users, roles and approvals

Admin, Manager, Finance and Viewer tiers, and what needs approving.

Tiers

  • Admin — everything, including settings and team management.
  • Manager — day-to-day event, booking and attendee work.
  • Finance — orders, invoices, commission and reporting.
  • Viewer — read-only.

Team members are invited by email under Admin. If somebody already has an account, their matching invitation is linked when they sign in. Use Resend invitation if the first message did not arrive. Access is enforced in the database, not just the interface.

Approvals

Anything awaiting a decision — upgrade requests, event change requests, lead data requests — appears in Awaiting approval on the Events overview.