Credits
One prospect credit researches and drafts for one company. Credits do not expire and roll over between batches. Anything we cannot research reliably is skipped and not charged.
Packages
Batches are bought as packages, from a 10-record sample upwards. Each package shows the price, the equivalent unit cost per search and the VAT-inclusive total. Package names, prices and display order are managed in Admin → Outreach pricing. Overage is charged automatically at 1.5× the package unit cost.
Discounts and manual credits
Admins can issue percentage discount codes (with expiry and usage limits) and can add or remove credits on any client account by hand. The client is emailed their new balance after every batch and after every manual adjustment.
Cost tracking
Behind the scenes each batch is logged against a credit ledger, showing estimated versus actual AI and scrape usage, remaining monthly coverage and margin. Admins are notified when monthly coverage runs low, and billing plus coverage reports can be exported by month as CSV or PDF.